Unified Communication

Enhancing Communication And Collaboration
Between Your Teams And Clients

Unified Communication

Talygen offers a flexible and scalable Unified Communication module that enables your team to work more effectively, merging instant messaging, voice call, video conferencing, and data sharing on your desktop, laptop, smartphone and tablet computers.

Talygen's Unified Communication module helps organizations to overcome communication inefficiencies - focusing on making your business more efficient, connected, and productive.

Real time client communication, instant messaging, and personalized communication offer a consistent experience across all devices, enhancing users' ability to telecommute or work remotely. This helps to build a healthy relationship between clients and the organization.

Remove language barriers and communicate better

One team, One goal with effective communication

Enable employees to translate all broadcasts and messages into the language of their option to maximize the effectiveness of all internal communications. With the simplest internal communication tool, they will understand company broadcasts better and stay an equivalent page, reducing the probabilities of miscommunication and errors.

Voice Call

Increased Enterprise Teamwork and Productivity

Talygen's Unified communication module enables users to launch a convenient and secure voice conversation and upgrade it with enhanced collaboration services, thereby providing an opportunity to engage in ad-hoc application sharing. Users can dial a call from a smart device or laptop as easily as picking up a phone. They can also easily jump from a voice call to a video call and then text notes to a teammate. The entire communication happens within a single interface, from a single device.

Video Call

Effective Communication To Streamline Operational Processes

Face-to-face and Real Time Client Communication is important for all businesses, regardless of their size. However, it is not always possible to meet clients, and that is why you need Talygen's advanced video conferencing service with real-time video and screen-sharing capabilities. Talygen's video call feature can easily accommodate long-distance meetings, webinars, voice call, and face-to-face interactions where the subject matter is more complex than a typical voice call.

Messages By Project

Seamlessly Send Messages by Project

Talygen offers an out-of-the-box Message Board for Users. Users can send messages related to any specific Project. The message related to a Project will only be delivered to those Users who are associated with that Project.

Instant Messaging

Connect and Collaborate with Instant Messages

Talygen's instant messaging feature offers businesses the flexibility to have more efficient communication. A user can easily send messages and attachments to another User or Client and keep track of the communication history using Talygen’s unified messaging capabilities. In case you are in the middle of a phone call, and need to get information from someone else, you don’t have to hang up. You can simply use instant messaging to contact the resource person as you carry on with the conversation.

Manage Tasks, Calendars, & Projects

Automate task creation with notes and deadlines

Imagine you’re on a video call together with your team. You’re strategizing, thinking of great ideas, etc. Now imagine watching a page refill with notes, tasks, and important deadlines because the team is talking. Yep, beat real time, right alongside the video call.

Sangoma and Ticketing integration

With Seamingless Integration and Automation, bring up the recent interaction of the caller

With Automation and Intergation with the caller ID, now bring up all the interaction including tickets, logs and events that the caller can talk about. Talk about increasing the productivity of the conversation!

Chat Logs

Access Archived Chat Conversations with Ease

Talygen module records all chat conversations for easy and fast retrieval. Users can easily access all their chat logs at any time. These logs provide insight into important communication between your Employees and your Clients, thereby making it easier to keep a track of the communication history.

Groups

Seamless Collaboration to Eliminate Communication Gaps

Talygen's Unified Communication module allows the chat owner to add multiple users to a group chat. This allows Teams to share information and interact with several users at once. Users can also view chat log history within the group to simplify the communication process using the unified messaging capabilites.

Features of Unified Communication

Send messages Project wise
Instant Messaging
Effortless Navigation
Personalized Communication
User-Friendly Interface

View Communication History and Logs
Private and Secure
Document Sharing
Group Chat
Video Conferencing

Enhanced Security and Easy Access
Virtual Meetings & Conferencing
Direct Call Routing & Forwarding
Voice Call
Unified Messaging

Unified Communication